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Interview with Mirna Turcinovic, team manager of the coordinators

Interview with Mirna Turcinovic, team manager of the coordinators

Four questions to our IVF team at the ProCrea Swiss IVF Center
This time with customer care manager Mirna Turcinovic

"ProCrea Swiss IVF Center is a perfect mixture of a private, family clinic and advanced technologies avilable to couples who need medical support to pregnancy planning."

1) What does your working day mean to you? Adventure, tension, joy or mission?
The role of our team (treatment coordinators) is to povide support to our patients in all phases of the treatment. It starts with first contact via e-mail or lasts until viable pregnancy is achieved. In our team we have only women who can relate to all female issues around infertility and provide help with not only treatment information but also empathy and understanding of what our patients are going through. 
When we use the statement "I had a successful day", "I did well today", what can we imagine in that in your profession?
A good day for us means a day when we received many positive pregnancy tests. For us it is biggest reward knowing we were able to help our couples on their journey to desired baby. It gives us huge energy wave and confirmation that what we do is important becasue we are able to make a difference in this world and bring joy to someone´s life.

2) How would you characterize the field of reproductive medicine. Importance, benefits for society today and in the near future?
I believe that everyone, especially young women should be educated about their fertility. It is not a taboo topic, biology has its principles and many young women would benefit from understaning them. There is no reason to fear biologic clock or pressure to find a right partner at a certian time in life, there is vriety of options availble from diagnostics, fertility preservation, pregnancy planning etc.
Medicine and technology have made huge progress and today we are able to help almost everyone who wishes to have a child. There are different sets of methods avilable and by creating individual treatment plans, everyone can learn about their options.
As time when women become mothers has shifted from 20ies to 30ies and 40ies, many women and men will need help of reproductive medicine to achieve pregnancy. We should accept it as normal situation in 21st century and take the best from it. Everyone can manage their own fertility.

3) As an expert, what would you say to women who do not yet have a family and children?
There is never a perfect timing. Many couples postpone parenthood until all conditions are met. Today in time of COVID, we face how unpredictable life is. And more then ever we understand how important family is as a basic unit of our society. Young women should learn about their fertility and their options from young age and not to wait for last minute to contact reporoductive medicine specialists. The earlier we start evaluating fertility, more options we will have to preserve it and make plan for future pregnancy. We would advise all women to contact our Info Center and learn about their options. 

4) Simply and concisely: what makes ProCrea different and unique?
ProCrea Swiss IVF Center is a perfect mixture of a private, family clinic and advanced technologies avilable to couples who need medical support to pregnancy planning. Many couples who come to us, complain that at the big centers they feel like a „number“ and that treatment is not indiviual enough. Our approach is opposite, we provide Individual plan for each patient and in a setting that is comfortable and does not scare the patient with its size. We support of Next Clinics (20 IVF clinics in our group) we are able to combine top knowledge and best practices from many European centers and deliver it locally in a private atmosphere.  

Mirna Turcinovic, MSc
Customer Care Manager v ProCrea Swiss IVF Center 
 

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Where do you find us?

Next Fertility Prague
ProCrea Swiss IVF Center s.r.o.
Nádražní Str. 762/32
(entrance from Rozkošného Str. 1058/3)
150 00  Prague 5 - Smíchov

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Client ranking

The most beautiful Christmas

The most beautiful Christmas
05.01.2021

"We would like to thank you very much for our treasure Karolína. We are your clients and thanks to you, our little girl was born on December 20, 2020 and became our most beautiful Christmas gift. The little one was 48cm and 3210g and we are very grateful to you.” Family Ženatík

Beautiful

Beautiful "Thank you" from a happy, new mother
15.04.2020

Even during COVID pandemic time babies are born, including via IVF treatments. We received this beautiful thank you message from a happy new mother.

"I wish you primarily good health, so you could handle this challenging times and continue with your work. You have helped us greatly and we will be forever grateful."

Thank you

Thank you
04.03.2020

Dr. Šulc,

we would like to use this opportunity to thank you and your colleagues for the  care we received during our IVF treatment and following pregnancy from May 2019 until now.

We are especially grateful for your personal approach to our case, we felt cared after even when situation was not easy, we always knew we can turn to you for advice. We are aware that today it is unfortunatelly not a standard everywhere, so we value not only your medical help but also kind approach.

Michalka

Michalka
26.02.2020

Finaly even me can boast with joyfull news. On 10th February 2020 was born gorgeous girl Michalka (3650 g, 51 cm). She arrived 10 days after predicted date of birth. We, happy parents, want to thank to the whole Gest team for the longwished happiness. Markéta and Lukáš

Michal

Michal
07.01.2020

Finally can we show off our babyboy Michal. He was born on 24.12.2019, his weight was 2720g and was 48 cm long. Michal came into this world little bit earlier - at 37th week. 
Thanks a lot to the whole team - finally we have our little treasure. 
Happy parents Jaroslava and Luboš 

Zuzanka

Zuzanka
11.12.2019

We would like to thank the whole GEST team for the birth of our babygirl Zuzanka. She was born on 13. 7. 2018. Her weight was just 1120g - she was early born (28+6 week). She became a healthy, beautifull girl.
Grretings and thanks a lot again. 
Milena Wágnerová  

 

Address

Next Fertility Prague
ProCrea Swiss IVF Center s.r.o.
Nádražní 762/32
(vchod z ul. Rozkošného 1058/3)
150 00 Praha 5 - Smíchov

Surgery hours:

Monday 8:00 - 16:30
Tuesday 8:00 - 19:00
Wednesday 8:00 - 19:00
Thursday 8:00 - 16:30
Friday 8:00 - 16:30
Saturday Emergency only
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